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Baltic pr. 8A, LT-94108 Klaipėda

Tel. .: +370 46 247044

Tel. .: +370 673 99229

Skype: autoamera

e-mail: vytautas@autoamera.lt

Working hours
I-V: 900-1800 VI: 900-1400

General data protection regulation

Autoamera UAB (hereinafter referred to as the Company) undertakes to respect and protect personal data and privacy of individuals.

This privacy notice:

• defines the company's commitment and responsibility in protecting and respecting the individual's privacy;

• Explains how the company collects, uses and stores personal data;

• informs data subjects about how their personal data is processed and what rights each data subject has.

When we process personal data of data subjects, we comply with the requirements of European Union legislation, the Republic of Lithuania Law on Legal Protection of Personal Data, the Law on Electronic Communications of the Republic of Lithuania and other directly applicable legal acts regulating the protection of personal data, as well as instructions from the competent authorities.

The Privacy Notice (last updated in July 2018) applies in cases where a person uses the company's products and / or services, as well as visits to our websites. The privacy notice does not apply to cases when other companies use websites or services, even if they are connected to the company's network or services.

Concepts

• Personal data - any information relating to a natural person - a data subject known to be or may be directly or indirectly identified through relevant data.

• Data subject - any natural person: the company's client, employee, partner, visitor.

• Customer - any person who orders, buys or uses the services of our company. The customer with which the company has entered into a purchase must ensure that all end users (such as family members) who use the customer services of the company are familiar with and comply with the privacy notice.

• Personalized data - information that no longer relates to a natural person since all elements allowing identification of a person have been removed from the personal data set.

• Services - any products and / or services offered by the company both electronically and non-electronic.

How do we collect your personal data?

The company offers a wide range of goods and services. The information we collect about you is up to you, which information you provide to us when ordering goods or registering on our sites.

We collect data:

• which you provide , for example, when you contact or have legal relations with our company, for example, you purchase services or register services or contact us for information requests;

• Generated when you use services as provided by applicable law, for example, when you use our network and services (for example, you call, send an e-mail or visit our websites);

• We receive from other sources , such as other service providers or publicly available registers.

You do not have to submit any personal data to the company, so if you decide not to do so, it may be that we will not be able to provide you with goods and / or services.

What kind of personal data do we collect?

We collect data belonging to the following categories:

• basic information such as name, surname, personal identity number, date of birth, address, personal identification document, contact details;

• Data relating to the provision of goods and / or services, billing, payment details, consent and disagreement with regard to the processing of personal data for direct marketing purposes and the provision to third parties, contact details and related records;

• Data generated by means of communication such as traffic data - the date, time, duration, caller's subscriber number, subscriber number of the subscriber, the IP address used during the interconnection of the Internet user, etc .;

• other data on the use of services and / or goods, such as cookie data and similar technologies related to browsing the Internet, etc .;

• The image data captured by our video surveillance equipment when visiting our stores to ensure the security of staff, customers and premises .;

• You can be captured during the company's events during the general crowd during the event's photo reportage;

• telephone call records, when you call the Company's customer service center or respond to company phone calls;

• other data that is collected with your consent and which is defined in detail at the time when you are asked for permission.

How do we use your personal data?

The Company collects and continues to process your personal data only on the legal grounds defined by the legal acts regulating personal data protection. In order to conclude and / or to execute an agreement with you, with your consent, when processing personal data, the company is obliged by the relevant legal acts and the processing of personal data because of the legitimate interest of the company (only if the interests of the data subject are not more important).

The Company manages personal data for the following purposes:

• Electronic contracting and execution; accounting of clients and settlements under concluded contracts; protection of the creditor's interests and prevention of material losses; recovery of customer debts . We process personal data necessary to ensure the proper provision of services to our clients - in order to properly identify the identity, receive and execute orders, execute customer service, issue invoices for goods and (or) services, perform credit control, recover debts, handle complaints and etc.

• Direct marketing . We process both personalized data and personal data for direct marketing purposes. These data are retained until you cancel your consent, but in any case for no longer than 3 years from the date of your consent.

• Ensuring protection of personnel, clients and other persons who have entered the video surveillance field, as well as protection of property (video surveillance) . We process image data for our staff and customers as well as other people in the video surveillance area to ensure their and property security.

• Contracts and execution; provision of services; customer solvency assessment and debt management; customer service quality assessment; protection and defense of company's rights and legitimate interests; gathering evidence (recording of telephone conversations) . We handle your telephone conversations when you call the company's customer service center or respond to company phone calls, records, and data provided during calls, so that we can properly assess your solvency, manage your debts, enter into contracts with you, and ensure the quality of the services provided.

• Other purposes for which the company has the right to process your personal data when you express your consent when the data needs to be processed due to the legitimate interest of the company or when the company is required to process the relevant legislation . We may process personal data for another purpose if we have obtained the consent of the data subject or we have the right to process the data on the basis of a legitimate interest. We also process personal data in order to properly fulfill our statutory obligations in relation to, for example, accounting, the provision of data to the competent authorities when required by law.

In all the cases mentioned above, the company handles personal data only to the extent necessary to achieve the relevant clearly defined and legitimate purposes, taking into account the privacy of the data subject.

The Company ensures that personal data is handled accurately, honestly and lawfully for purposes that are consistent with the objectives set before the collection of personal data so that they are processed only strictly in accordance with the requirements for clear and transparent processing of personal data set forth in the law.

How do we protect your data?

To manage your personal data, the company has implemented appropriate organizational and technical security measures that help protect personal data against accidental or unlawful destruction, modification, disclosure, and any other unlawful handling. The company's security assurance activities include, inter alia, the protection of personnel, information, IT infrastructure, internal and public networks, as well as office buildings and technical installations.

Who we provide to your data?

We can provide your data:

• Data processors (subcontractors) who provide us with services and manage your data on behalf of the company as a data controller. Data controllers have the right to process personal data only in accordance with our instructions and only to the extent necessary for the proper performance of the obligations set out in the contract. With the help of subcontractors, we take all necessary measures to ensure that our data controllers also implement the appropriate organizational and technical security measures and maintain the secret of personal data.

Data processors may be established outside the Republic of Lithuania, the European Union or the European Economic Area. If we transfer your personal data to such agents, we will take all the necessary legal measures to ensure that your right to privacy continues to be properly protected.

• Companies that handle joint debtor data files . The Company has the right to provide data controllers processing joint debtors' data files with timely and adequate data of financial and / or non-performing data subjects (borrowers) in order to manage their arrears. Data on borrowers are provided only in accordance with the conditions provided for in the legislation, after a written reminder of default by the data subject and due process of data protection requirements provided for by law.

• Entitlement to debt relief companies . According to the Civil Code of the Republic of Lithuania, the company (creditor) has the right to transfer the right to claim debt to another person without the consent of the borrower, by claiming rights to the debt portfolio under the contract of sale, and the old and the new creditor may inform the debtor about the transfer of the debt.

• Other third parties with your consent , which may be obtained on a case-by-case basis.

We can also provide your data:

• In response to requests from courts or public authorities , only to the extent necessary to properly enforce existing legislation or court order / certificate.

How long do we keep your data?

We keep your personal data for no longer than what the data processing objectives or legal acts require, provided they provide for longer storage of data.

Data collected for direct marketing purposes is retained until you cancel your consent, but in any case for no more than 5 years from the date of your consent.

We seek to avoid obsolete or unnecessary information and to ensure that personal data and other customer information are kept up-to-date and accurate.

How do we use cookies?

In order to improve your experience by visiting our company's websites, we use cookies - small pieces of textual information that are automatically generated when you browse the site and are stored on your computer or other terminal device. The information collected by the cookies enables us to provide you with the convenience of browsing, providing you with attractive offers and more about the behavior of our site users, analyzing trends and improving both the site, your service and the company's services.

You can choose whether you want to accept cookies. If you do not agree to save cookies to your computer or to another device, you can change your Internet browser settings and turn off all cookies or turn them on / off one at a time. However, please note that in some cases this may slow down the speed of browsing the web, restrict the functionality of certain web sites or block access to the site. More details are available at AllAboutCookies.org or www.google.com/privacy_ads.html .

We typically use cookie information for the following purposes:

• Use of functional cookies and provision of services. Cookies are very important for the operation of our website and electronic services, and they ensure the smooth use of their experience for the consumer. For example, if the user so requests, he does not need to enter his name, surname, password or other data every time he connects.

• Development of services . By monitoring the use of cookies, we can improve the functioning of our website and electronic services. We receive information, for example, about which parts of our website are most popular, to which website users connect from our site, from which websites they connect to our site, and how much time users spend on our site.

• Use analysis . We use cookies for statistical data on the number of users visiting our websites and for the use of electronic services for the accumulation and evaluation of the effectiveness of advertising. We can collect information, for example, for email marketing purposes. emails and newsletters to find out if email is emails were opened and whether they prompted users to take any action, such as whether the user clicked on an email. the link provided in the letter to our website.

• Targeted marketing orientation . Using cookies, we can also collect information to provide advertisements or content for a particular browser by creating different targeting groups.

We can, without violating the law, combine information obtained through the use of cookies with the information received about the person by other means, such as information on the use of the services.

The Company's website may contain links to third-party websites, products and services, as well as social extensions (e.g. Facebook plugins for the social network). Third-party services or applications provided on the company's website are subject to the relevant third party privacy notice We encourage you to familiarize yourself with the privacy practices of such third parties.

If you submit your personal information with Facebook, we understand that you agree that the contact phone and e- we can provide you with company offers. To change your opinion (disagree) you can call the company's customer service center by calling +370 673 99229 or by writing an e-mail. mail: vytautas@autoamera.lt

What are your rights?

You are entitled to:

• apply to the company for information about your personal data processed by the company;

• contact the company with a request for correction of your personal data and / or suspension of processing of such personal data, except for storage, - in case when you find out that the data are incorrect, incomplete or inaccurate;

• apply to the company for a request for the destruction of personal data or for the processing of such personal data, except for storage, to be suspended; - in case your personal data is detected, you determine that personal data is processed illegally or fraudulently;

• apply to the company for transferring your personal data to another manager or manager;

• to refuse to process your personal data when processed or intended to be processed for direct marketing purposes or because of the legitimate interest pursued by the company or a third party to which personal data is provided.

• If you are concerned about the company's actions / omissions that may not comply with this privacy statement or legal requirements, you can contact the company in any way you like.

• writing - e-mail mail: vytautas@autoamera.lt

• Oral - by phone +370 673 99229

• in writing - to the address: Baltijos pr. 8a, Klaipeda

• upon arrival at the company's store (Baltija via. 8a, Klaipėda)

If you are unable to resolve the issue with the company, you are entitled to contact the State Data Protection Inspectorate www.ada.lt, which is responsible for the supervision and control of personal data protection legislation.

How do I know about changes to this post?

As we expand our activities and services, we may need to update this privacy notice. For this reason, we recommend that you periodically visit our website, where you will always find the latest version of this privacy notice.

If we make substantial changes to this message, we will inform you in advance by posting a notice on our website.

 

 

This privacy notice was automatically translated to English language and is susceptible to translation errors.

Lithuanian version: autoamera.lt/BDAR